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A client card index, a tablet with a deal board and a sealed contractA client card index, a tablet with a deal board and a sealed contract

CRM and business systems

CRM and business systems built around your processes: clients and deals, contracts and invoices, inventory and costs, money and role-based access.


We design CRM and business systems around the processes of a particular company: clients, deals, documents, inventory and money in one database. Each employee sees their part: a craftsman and a storekeeper work with orders and stock but do not see cost price and margin.

Why build your own CRM if a ready-made one costs 10,000 roubles?

A ready-made CRM sets its own way of working, and the company adapts to it. Your own system follows the way the company already works and belongs to it, together with the code, the data and the server.

  • Your way of working

    At GORONO a contract is assembled from the deal with the amount in words and correct Russian grammar, and every case shows whose move it is. At the Derzhis Menya workshop an order has three lines: payment, making and delivery, and an unpaid order is not taken into work.

  • One database instead of several services

    GORONO keeps the CRM, case management, documents, bank and accounting, client and lawyer portals, the bot and the site in one system. Data is entered once and is not copied from program to program.

  • No fee per user

    A ready-made CRM subscription is paid every month and grows with the number of employees. The Doch Sadovnika software runs on the studio’s own server without a subscription fee, and GORONO owns its code, data and domain.

  • Everyone sees their part

    At Derzhis Menya the craftsman and the storekeeper work with orders and stock but do not see cost price, margin and tax. A GORONO lawyer sees only their own clients, without their phone numbers and emails.

  • Calculations for your business

    The cost of a bouquet with a share for trimming and wilting at Doch Sadovnika, the profit of an order by each sales channel at Derzhis Menya, the simplified tax and month closing at GORONO.

  • Links with your programs

    At GORONO the bank statement arrives every hour and payments find their deal by themselves. A beauty salon chain keeps booking and payments in YCLIENTS, and the booking journal data goes into the client card by itself.

When a ready-made one is enough. If sales follow an ordinary funnel, there are a few employees and the program does not have to be linked with anything, a ready-made subscription is usually enough. If we see that when studying the task, we will say so.

Price
from 150,000 RUB
Timeline
from 1 month

What is included

Clients and deals

A client is added by tax number, a deal is assembled from a service list, and requests from the site and the bot become deals at once.

Contracts, invoices, acts

A contract is assembled from the deal data with the amount in words and correct Russian grammar, an invoice comes with a QR code for payment.

Money and accounting

The bank statement loads every hour and payments find their deal by themselves. Plan and actuals, tax, month closing.

Inventory and cost price

Materials are stored in batches at purchase price and written off by recipe when an order goes into work. Roses got more expensive - the cost of every bouquet with roses is recalculated.

Repeat visits

Every procedure has its own visit rhythm, the reminder goes out by itself, and the old client base is reviewed to bring back those who left.

Roles and access

The director, logisticians, storekeepers, sellers and suppliers work in one system, and each sees only their own slice of data.

How we work

  1. 01

    Analysis

    We study processes, data and the points where value is lost, and fix the result we are working towards.

  2. 02

    Architecture and prototype

    We design the system and build the first version on your real data. Stages and cost are agreed before work begins.

  3. 03

    Pilot

    We launch in one area. Every stage is checked in a test version before it goes into operation.

  4. 04

    Scale and support

    We connect the remaining areas, take responsibility for how the system runs and keep developing it.

Frequently asked questions

When do you need your own CRM rather than a subscription?

When processes do not fit the template of a ready-made product or the data is spread across several services. A beauty salon chain is moving from amoCRM to its own system linked to YCLIENTS, which keeps booking, payments and staff.

How much does a CRM cost?

Development starts from 150,000 RUB and takes from 1 month. The final price depends on the sections, roles and links with other systems: stages and cost are agreed before work begins, after we study the task, and the first version is built on your real data.

Can the CRM work with 1C, the bank and other software?

Yes. In the GORONO system the bank statement arrives every hour, a client portal takes equipment and licences from 1C:ERP, and at Fogel House availability is synced with Avito and CIAN.

Where is the data stored?

The system can run on your own server. That is how the software of the Doch Sadovnika flower studio and the system of a B2B marketplace with its own separate server work.

Discuss your task

Tell us what you need - we will suggest how to build it and what the first step is.

  1. 01
    Analysis

    We study processes, data and the points where value is lost, and fix the result we are working towards.

  2. 02
    Architecture and prototype

    We design the system and build the first version on your real data. Stages and cost are agreed before work begins.

  3. 03
    Pilot

    We launch in one area. Every stage is checked in a test version before it goes into operation.

  4. 04
    Scale and support

    We connect the remaining areas, take responsibility for how the system runs and keep developing it.

How should we contact you

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